What is the cancellation policy for Rena Spa?
cancellation policy cancellations will be charged at 100% if made less than 48 hours before your treatment time. No exceptions will be made to the cancellation policy under any circumstances. Cancellations made with at least a 48 hours notice receive a full refund, but please let us know as soon as possible so other guests can book. If you choose to cancel within 48 hours of your scheduled appointment, you will be charged the full appointment fee, as you will for a no-show.
Can I cancel my spa?
An SPA is a legal contract The contract only ends once both parties have completed their part of the deal. So, if one party abandons it halfway, the other party can take action against them. We strongly recommend that you never leave your spa empty for a period of 2 weeks or more. Leaving your spa empty can cause damage to the pumps, heater element, and shell.