Who do I contact for lost luggage?
To report or follow up on a report of any lost, delayed or damaged baggage, your airline is your best point of contact. American Airlines was the worst offender, losing or damaging more than eight bags for every 1,000 checked. Or, if everyone on a Boeing 737 from Los Angeles to New York checked an item, at least one would be lost or damaged. Still, the odds are less than 1% in general.Lost or damaged bags A full list of exclusions can be found in the contract of carriage from each airline. Airlines have the following maximum liability for lost or damaged bags and contents: For domestic flights, $4,700 per passenger. Airlines are not required to compensate you for excluded items.
What is American Airlines baggage policy?
For all regions, except to / from Australia or New Zealand, your checked bag allowance is: Dimension: 62 in / 158 cm. Weight: 50 lbs / 23 kgs. For First / Business, weight is 70 lbs / 32 kgs for complimentary bags and 50 lbs / 23 kgs for excess charged bags. American Airlines overweight baggage is considered any bag weighing more than 50lbs. The fees for checking overweight baggage are $100 for bags weighing 51-70lbs and $200 for bags weighing 71-100lbs. These fees are charged in addition to any standard, excess or oversized baggage fees.Standard checked bag fees of your destination apply up to 50 lbs / 23 kgs. For travel on / after April 17, 2024, standard overweight fee applies over 50lbs/23kgs to 70lbs/32kgs. For travel on / before April 16, 2024, a $150 fee applies from 51 lbs / 23 kgs to 70 lbs / 32 kgs.You’ll need to pay an excess luggage charge if your luggage is heavier than your allowance when you check-in. Each airline also has a restriction on how heavy each piece of luggage can be, and some airlines will only allow 1 piece of hold luggage per person. Please check directly with the airline for details.You can receive the best price available if you pay for bags online or in the app. If you’re checking more than 3 bags per person, additional bags must be added at the airport. Oversize, overweight and excess bag charges may apply.Most airlines allow 1–2 checked bags up to 50 pounds each, with additional fees for bags over this limit; larger or heavier bags may not be accepted at all. Extra fees apply for bags exceeding 50 pounds or larger than standard dimensions, with prices increasing for larger or heavier items.
Who do I call for missing luggage?
Passengers should file a baggage claim with their airline as soon as possible. You have the legal right to claim compensation from the airline if your checked-in luggage is delayed, lost or damaged. You only have the right to claim for a problem with cabin baggage if it’s the airline’s fault.Airlines have a responsibility to deliver luggage on time. If luggage is delayed, passengers should file a claim with the airline. Passengers are entitled to reimbursement for essential items. If luggage is lost, passengers may be entitled to compensation.You have the legal right to claim compensation from the airline if your checked-in luggage is delayed, lost or damaged. You only have the right to claim for a problem with cabin baggage if it’s the airline’s fault.File a claim with the airline once your luggage shows up. For travel on an international itinerary, the airline must provide delayed baggage compensation of up to approximately CAN$2,350 for items you may need until your baggage is returned to you.
What if American Airlines lost my baggage?
If your bags are lost, you must file a claim at the airport in the Baggage Service Office. Learn more about the process for delayed and damaged bags. To be reimbursed for necessary items, you must file a claim—with itemized receipts and copies of your baggage claim checks—within 30 days of the delay.Most airlines have a dedicated baggage desk within the baggage claims area. You may receive a Property Irregularity Report (also known as PIR. You will also need to put in a written claim to the airline within seven days.
What is the maximum AA pays for lost baggage?
Domestic travel Liability for lost, delayed or damaged bags on domestic flights is limited to $4,700. This is governed by our Conditions of Carriage, which is available online. Liability for lost, delayed or damaged bags on domestic flights is limited to $4,700. This is governed by our Conditions of Carriage, which is available online.Lost or damaged bags A full list of exclusions can be found in the contract of carriage from each airline. Airlines have the following maximum liability for lost or damaged bags and contents: For domestic flights, $4,700 per passenger. Airlines are not required to compensate you for excluded items.