What do clients want in a spa?
Personalized Experience When clients visit spas, they do so with a priority to relax and be taken care of. They want to feel seen, valued, and doted on, and a mediocre service just doesn’t cut it. Personalization of the customer experience is often underestimated in many spa centers. Selecting the right spa name involves considering your spa’s theme, location, and target demographic. Your spa name should be easy to pronounce, memorable, and evoke the experience you’re offering. Consider what emotions or images you want your spa to conjure in the minds of your clientele.