How do I raise a complaint with Wowcher?
To do this please go to My Wowchers and click ‘Need help? If your complaint is about Wowcher (or a merchant and you haven’t been able to resolve it with them directly), please contact us on WhatsApp using the link below. If you have a complaint about Wowcher, how we operate, a Voucher that you have not yet redeemed or, where you have redeemed your voucher and have failed to reach a satisfactory conclusion with the Merchant in accordance with clause 6. By email to [email protected] make sure the card is registered to your name and your registered address matches your card billing address. You can always enter a different delivery address at the point of redeeming your Wowcher. Please note, we only accept UK issued cards. Please ensure you have entered the 3-digit CVV correctly.
How do I contact Wowcher customer service?
Customer Service Requests If you have a question or problem with your order/booking, please contact our customer care team at https://help. WhatsApp at https://api. If the issue still persists, you can report it to WhatsApp. Tap Help and feedback. Tap Send feedback. Type in your issue in the form.
How to claim a Wowcher?
Claim your gift! Enter the code from your gift email to claim your e-voucher. Your e-voucher will then be sent to your registered email address. Follow the instructions on the voucher to redeem it and enjoy! In accordance with your statutory rights, we offer a no-quibble 14 day money back guarantee on all unredeemed vouchers (starting from the day after the day on which you receive your voucher) whereby if you originally paid in cash, you can receive a 100% cash refund or 100% Wowcher Wallet Credit/ Deal Credit or, if you .After your purchase, we’ll send you a receipt. You’ll then be sent an email containing your voucher which includes your unique code and instructions on how to redeem this code.If you have not yet received your parcel please check if you have redeemed your voucher. You can do this by going to your account and checking the status of the order. Tracking is also available via your account. View Progress next to your order.However, we offer a no-quibble 14 day money back guarantee on all unredeemed vouchers (starting from the day after the day you receive your voucher).
Can I get my money back from Wowcher?
In accordance with your statutory rights, we offer a no-quibble 14 day money back guarantee on all unredeemed vouchers (starting from the day after the day on which you receive your voucher) whereby if you originally paid in cash, you can receive a 100% cash refund or 100% Wowcher Wallet Credit/ Deal Credit or, if you . A Credit Voucher is a document issued by a seller or service provider that indicates a customer has a credit balance, usually due to a return, overpayment, or cancellation.It can be used as a substitute for a refund or as store credit, allowing the customer to apply the credited amount toward future purchases or services. Credit vouchers are commonly used in retail, hospitality, travel, and customer service settings.