How do I get a free hotel if my flight is cancelled?
If your flight is experiencing a long delay or is cancelled, ask airline staff if they will pay for meals or a hotel room or compensate you for your time. While some airlines offer these amenities to passengers, others may not provide amenities to stranded passengers. If your flight is delayed longer than 2 hours, we will aim to provide refreshment vouchers. If we’re unable to, we’ll reimburse you for reasonable expenses, excluding alcohol. If your flight is delayed longer than 3 hours, you may also be entitled to claim compensation depending on the reason for the delay.
Who pays for a hotel if a flight is cancelled?
What do airlines have to offer passengers? When flights are delayed or cancelled, airlines have a duty to look after you. That includes providing meals and accommodation, if necessary, and getting you to your destination. Airline compensation policies These policies set out the compensation and other help that an airline may provide to consumers if a flight is delayed or cancelled. This might include accommodation and meal costs. Some airlines may give different levels of compensation and help.