How can I get my money back from Wowcher?
In accordance with your statutory rights, we offer a no-quibble 14 day money back guarantee on all unredeemed vouchers (starting from the day after the day on which you receive your voucher) whereby if you originally paid in cash, you can receive a 100% cash refund or 100% Wowcher Wallet Credit/ Deal Credit or, if you . Vouchers are applied proportionately to the value of the items you ordered, and you are only refunded for money paid towards an item, as vouchers are not redeemable for cash. For this reason, vouchers are refunded proportionately based on the item being refunded.It can be used as a substitute for a refund or as store credit, allowing the customer to apply the credited amount toward future purchases or services. Credit vouchers are commonly used in retail, hospitality, travel, and customer service settings.
How do I get a refund from Wowcher?
Please go to My Wowchers / My Vouchers and click ‘Need help? If there is no ‘Need help? To do this please go to My Wowchers and click ‘Need help? If your complaint is about Wowcher (or a merchant and you haven’t been able to resolve it with them directly), please contact us on WhatsApp using the link below.
Is there a call back service for Wowcher?
The system has also enabled Wowcher to offer a call back service for customers instead of using an outsource company to take over flow calls; this has saved the business a huge amount of money. Wowcher connects your business with a large audience of customers who are looking for great deals. You create an offer with a discount on your product or service, and we promote it on our platform. Customers purchase vouchers, which they can redeem at your business.
How do I get my voucher from Wowcher?
After your purchase, we’ll send you a receipt. You’ll then be sent an email containing your voucher which includes your unique code and instructions on how to redeem this code. In most cases you’ll be sent the code straight away, but for some offers you’ll be sent the voucher code when the deal closes. If you have not yet received your parcel please check if you have redeemed your voucher. You can do this by going to your account and checking the status of the order. Tracking is also available via your account. View Progress next to your order.
Can I get a refund on a voucher?
Gift vouchers must include accurate information about terms and conditions, including expiry date, as per the act. Misleading or inaccurate information on a gift voucher can entitle the consumer to a refund or replacement. However, we offer a no-quibble 14 day money back guarantee on all unredeemed vouchers (starting from the day after the day you receive your voucher).Most voucher firms such as Virgin Experience Days, Buy a Gift and Red Letter Days offer refunds (to the original purchaser) on unused vouchers within 30 days of purchase. After 30 days, you can try to exchange your voucher.