Can you get spa vouchers?
Spa gifts – the precious gift of wellbeing spa experience gift vouchers make the perfect gift for loved ones, friends and colleagues. Our spa gift vouchers let you create a personalised gift package from a range of options, including: thermal spa experience. Day spa packages. A spa day voucher is more than just a gift. It’s a chance for pure relaxation and self-care. It’s thoughtful, unique, and shows how much you care for your loved one’s wellbeing and peace of mind. Making sure that your loved one has the time to sit back and unwind in style and luxury is something deeply personal.How long do I have to use my spa voucher? Spa vouchers are normally valid for 12 months from the date of purchase.Spa vouchers are the most flexible way to enjoy a spa treatment or package. Rather than booking a specific package at a certain spa for a defined date, you can purchase a voucher and then redeem it against a variety of services and packages at participating spas.Spa Experience gift vouchers are valid for 12 months from the date of purchase. The value on the Gift card/e-voucher cannot be refunded or exchanged, except where a fully unused online gift card/e-voucher is cancelled during the Cooling Off Period.
How long are spaseekers vouchers valid?
Online and telephone bookings will require full payment at time of booking regardless of package type. Gift vouchers are valid for 12 months from the date of purchase, unless specified otherwise, or can be post-dated. Consumer Protection (Gift Vouchers) Act 2019: Information Note, FAQs and Post-Enactment Report. The Consumer Protection (Gift Vouchers) Act 2019 is effective as and from 2 December 2019. One of its main benefits is that gift vouchers will have a minimum expiry date of five years.In addition, in terms of the Consumer Protection Act (SA), coupons (Section 63: prepaid certificates, credits, vouchers) cannot expire before 3 years from date of issue, and if the certificate, credit or voucher was purchased it NEVER expires until it has been exchanged for the goods or services for which it was .The Consumer Protection Gift Vouchers Act 2019 A minimum 5-year expiry date for all gift vouchers or have no expiry date. The expiry date must be clearly communicated to the consumer.It should be at least five years from the date you bought it. Be sure to check the terms and conditions of the gift voucher if it is one of those not covered by the legislation.
What is a spa voucher?
A spa voucher provides the recipient with the freedom to enjoy their choice of a luxurious massage, a revitalizing facial, or an entire day of pampering, all at their convenience. This makes a massage gift voucher or a spa voucher a profoundly personal and meaningful present. Spa vouchers are the most flexible way to enjoy a spa treatment or package. Rather than booking a specific package at a certain spa for a defined date, you can purchase a voucher and then redeem it against a variety of services and packages at participating spas.How do I redeem my voucher? Spabreaks. Simply browse our website to find your perfect spa experience and enter the gift voucher code during the checkout process before you proceed to payment.Spabreaks. Simply browse our website to find your perfect spa experience and enter the gift voucher code during the checkout process before you proceed to payment.
Can I use expired vouchers?
Expiry dates The issue date must be shown, so the expiry date is clear. For example, “Valid for 3 years from the date of issue. Date of issue: March 2024”. A business does not have to honour the gift card after the expiry date. Gift cards purchased on or after 1 November 2019 must be redeemable for at least 3 years after the day they were supplied or purchased. The 3-year rule does not apply to gift cards that are: able to be reloaded or topped up.Do gift cards expire? Yes – like food and drinks, gift cards can also reach expiry dates. However, according to rules introduced by the Consumer Protection Act, gift cards sold in South Africa must remain valid for at least 3 years after you buy them.Loss, expiry and damage The time it takes for a gift voucher to expire is decided by the vendor – our advice is to check the expiry date as soon as you receive it. There aren’t any specific laws that say how long a gift voucher or card should last, meaning they could last anywhere from a few months to a few years.Since gift cards must remain valid for 3 years, you might want to save them until the store has something in stock that you really want or need.
How long are gift vouchers valid?
Laws applying to gift vouchers and gift cards If the card has an earlier expiry date written on it and is sold after this date, consumers will still get the mandatory 3-year period. Gift cards and vouchers are not covered by the 3-year period if they are: sold for a good or service at a genuine discount. Vouchers are non-refundable, you can load the voucher into your 1ForYou app and transact from there.The validity period of the voucher is the date that you must redeem the voucher by, also known as the expiry date. All vouchers must be redeemed by this date, the vendor is not obliged to honour the voucher past this date. The expiration date is located in the ‘Fine Print’ section, and also on your voucher.Make sure you have your full voucher reference and pincode ready. You will need these details to complete the extension process. If your voucher has already expired, you can still extend it if it is within 2 months of the expiration date.Therefore, once you have redeemed a voucher, you would need to cancel the merchant contract with the merchant in order to receive a full refund of the price paid for the voucher products from them.
How to claim an e-voucher?
You will receive a email and/or text message when you are assigned a voucher. If you already have an account with us, you voucher will automatically appear in your account. Simply open the app or log in via evouchers. If you do not already have an account with us, click Redeem voucher in the email. To retrieve vouchers from the 1Voucher app, open your transaction history, and you will see voucher details. Still struggling? Contact our Call Centre on 086 169 3333.If your voucher is no longer suitable and the 30-day period has passed, don’t worry! All our vouchers are fully flexible, allowing you to browse our full range of experiences and choose a new one that better suits your needs. We’re here to help make sure you have an experience you’ll love!The most common reason for a voucher not working is that it’s been entered incorrectly. Please ensure to double-check the code entered before clicking apply. Also, please, ensure that the code is entered in the correct place.If you go to book your voucher and find it’s no longer offered or is fully booked up until the expiry date, you should be able to secure a refund or ask to exchange it.