Can I get a refund from Wowcher Belfast?
In accordance with your statutory rights, we offer a no-quibble 14 day money back guarantee on all unredeemed vouchers (starting from the day after the day on which you receive your voucher) whereby if you originally paid in cash, you can receive a 100% cash refund or 100% Wowcher Wallet Credit/ Deal Credit or, if you . However, we offer a no-quibble 14 day money back guarantee on all unredeemed vouchers (starting from the day after the day you receive your voucher).I’ve bought a voucher, what happens next? After your purchase, we’ll send you a receipt. You’ll then be sent an email containing your voucher which includes your unique code and instructions on how to redeem this code.What happens if you lose a voucher. The shop doesn’t have to replace your voucher, so you should keep it safe, just like you would cash. However, if the voucher was made out specifically in your name, it’s possible they’ll be able to write you a new one, and cancel the first one.Vouchers are applied proportionately to the value of the items you ordered, and you are only refunded for money paid towards an item, as vouchers are not redeemable for cash.Once the destination is revealed and the vouchers are redeemed, the booking becomes non-refundable. Refunds will not be issued if a customer is unhappy with the allocated destination. Customers must redeem their vouchers before the expiry date.
How to get a refund on card?
To request a refund on a credit card purchase, contact the merchant you made the purchase from. When a refund request is honored, the merchant returns the funds to the credit card issuer and the card issuer credits your account. You can check merchants’ return policies for an idea of how long your refund might take. Contact your credit card company and tell them: The details of what you bought and how much you paid. Again, try to provide a receipt or other proof of purchase. Explain that you’ve not been able to get a refund from the retailer and include details of any correspondence.If you paid by card or PayPal If you’ve paid for something you haven’t received, you might be able to get your money back. Your card provider can ask the seller’s bank to refund the money. This is known as the ‘chargeback scheme’. If you paid by debit card, you can use chargeback however much you paid.
Can I get a cash refund if I paid card?
When requesting money back, the merchant will generally credit the refund to your original form of payment, so if you paid by card, you won’t receive physical cash back. Your credit card issuer will then post a statement credit to your account, effectively reducing your statement balance by the refunded amount. Debit card payment protection You don’t get protection from Section 75 if you buy goods on a debit card – this is because they are not part of a credit agreement. However, you might be able to make a claim for a refund under Chargeback, which we cover in a section below.Debit cards and chargeback Debit card payments and purchases aren’t covered by section 75 of the Consumer Credit Act. But if you don’t get something you have paid for by debit card, and the firm is refusing to refund you, you can ask your bank to ‘reverse the transaction’ and get your money back via chargeback.
Can I get a refund on a voucher?
Gift vouchers must include accurate information about terms and conditions, including expiry date, as per the act. Misleading or inaccurate information on a gift voucher can entitle the consumer to a refund or replacement. For instance, Ireland has a five-year expiry rule for most gift vouchers, while in other countries the expiry date is set by the business. So always make sure you check the terms and conditions around the expiry date in advance. What about if a voucher has expired?Gift cards can be issued for a number of reasons and have a 3 year expiry whereas voucher codes usually apply to limited time offers and promotions.The harsh truth is that retailers are not legally obliged to accept expired gift vouchers. However, some retailers will accept them as a goodwill gesture. The chances of this happening largely depends on the retailer’s customer service policy and your approach.Federal and State Laws on Expiration. The CARD Act protects consumers by setting a minimum expiration timeline of five years for gift cards while also limiting inactivity fees. However, many states have additional protections, banning expiration entirely in some cases.