Does a 5 star hotel need to have a pool?
Generally, one star is given to hotels with more basic facilities, with 5 stars awarded to exceptional hotels, with pools, laundry service and other amenities. Many hotels offer luxurious rooms, fine dining, beautiful décor and world-class amenities, but what sets the five-star hotel apart from the rest is their ability to anticipate the needs of their guests, and the unwavering commitment of their staff and management to deliver personalized, exceptional service – every time .Five-star hotels should be run by people who are polite, accommodating, and discreet. The hotel has a high staff to room ratio and a variety of staff members available at any time. These can include a butler, doorman, and 24-hour reception. Daily housekeeping is also provided upon request.Star hotels must meet the following criteria: Exceptional levels of proactive service and customer care. All areas of operation should meet the 5 Star level of quality for cleanliness, maintenance, hospitality, and for the quality of physical facilities and delivery of services.
Can I use the pool if I’m not staying at the hotel?
No, in order to use a hotel’s facilities such as the swimming pool or gym, you need to be an in-house guest. Some properties, however, offer day passes which you can purchase in order to use the hotel’s facilities. Yep! And it’s not some hush-hush secret either. A lot of hotels (including some very luxurious ones) sell & advertise day passes to use their pools, jacuzzis, spa services, cabanas, etc. They’ll rent out the entire area if you want it.