How do I get in touch with Groupon UK?
For Customer Support visit us at groupon. My Stuff and select Contact Customer Support to find answers to frequently asked questions or live chat with an agent. For Customer Support visit us at groupon. My Stuff and select Contact Customer Support to find answers to frequently asked questions or live chat with an agent. What year and place was Groupon incorporated? Groupon was incorporated in Delaware in 2008.How can I contact customer service? For Customer Support visit us at groupon. My Stuff and select Contact Customer Support to find answers to frequently asked questions or live chat with an agent.
How do I email Groupon support?
To request a refund for any voucher purchased prior to your membership start date, please contact groupon customer service at support@groupon. Additionally, any unredeemed voucher may be returned to us within the first three days of purchase for a refund of the amount paid unless the deal is marked as final sale. After that three day time period, groupon will not refund any voucher and all sales are final, unless otherwise stated in the fine print.To cancel a Groupon purchase, log into your account and navigate to ‘My Groupons. Select the purchase and check the cancellation policy. If eligible, use the ‘Request Refund’ option. For voucher issues, verify the voucher code and expiration date.Consumer rights: handling groupon purchase disputes when a purchased groupon is not honored, first document all purchase details and communication attempts. contact groupon‘s customer service with your order number to request resolution or refund. Review groupon’s refund policy and terms of service for eligibility.Additionally, any unredeemed voucher may be returned to us within the first three days of purchase for a refund of the amount paid unless the deal is marked as final sale. After that three day time period, Groupon will not refund any voucher and all sales are final, unless otherwise stated in the Fine Print.If your code isn’t working: Make sure you’re using the correct code. The only code that can be redeemed for your deal is the code labeled Redemption Code, located at the center of your Groupon voucher. This is different from the confirmation number, which cannot be used for redemption.
What went wrong with Groupon?
Groupon’s business model relied heavily on offering deep discounts to attract customers, which did not result in long-term customer loyalty for the merchants. Many businesses complained that the deals were not profitable and did not lead to repeat customers. Groupon makes money from fees paid by merchants whose customers use their coupons, and the businesses gain attention and patronage from consumers.Groupon is a great way for businesses to get noticed, but it also comes with some drawbacks. When businesses list deals on Groupon, they have to offer steep discounts, and then Groupon takes a big cut of the revenue. That means less money going back into improving our lanes, food, arcade, and overall experience.As of 2024, Groupon operates with a leaner workforce and has shifted focus to digital vouchers and services after discontinuing much of its physical goods segment.Problems with low business efficiency began to surface, translating into weak profitability. While revenues initially grew significantly, so did costs, and operating margins remained low as a result. To attract new customers, Groupon had to offer steep discounts. But these did not bring merchants long-term customers.