Can I contact Groupon by email?
If you also have a customer account with Groupon and you wish to deactivate this account, please send an email to support@groupon. For Local Deals, customers can return any unredeemed Groupon for a refund of the amount paid within the first three days after purchase. After that, all sales are final unless stated otherwise in the Fine Print.You may cancel your membership after any initial commitment period has passed by going to Groupon. Groupon Select” and then clicking “Cancel Membership”.If you buy a Groupon voucher for a local business or a getaway, you can cancel it yourself within one day of buying it for a full refund. Or, if it has been less than three days since you bought the voucher, you can ask customer service for a refund.Groupon Deteriorates The Value Of Your Business If company X can offer a 50% discount and still make a good profit, then they must be jacking up their prices. Once a customer receives a large discount, it trains them to wait for later coupons and deteriorates the value of your products and services.
How do I change my Groupon email?
How to Change Email on Your Groupon Account. Users often struggle with updating account email or recovering access when the original email is lost. To change your Groupon account email without access to the old one, log in and go to Account Settings. Update your email under Personal Information. Unsubscribe from a promotional email or newsletter Open an email you want to unsubscribe from. Next to the sender’s name, tap Unsubscribe. In the pop-up, tap Unsubscribe or Go to website.Go to Groupon and sign in with your account. Click on “My Stuff” in the top right corner.
Who can I report Groupon to?
Resolver can help you contact Groupon to get your issue sorted. The most common types of complaints raised against Groupon include Other (none of the above) and Refunds & returns. Start case with Resolver First time on Resolver? Be clear about what you want. Say if you want a full refund, an exchange, a store credit, a markdown on the item you bought, or a percentage discount on a future purchase. Explain why you want that result. Sellers are often more willing to offer a store credit than a refund.Consumer Rights: Handling Groupon Purchase Disputes When a purchased Groupon is not honored, first document all purchase details and communication attempts. Contact Groupon’s customer service with your order number to request resolution or refund. Review Groupon’s refund policy and terms of service for eligibility.You must offer a full refund if an item is faulty, not as described or does not do what it’s supposed to. Check when you have to offer refunds and accept returns. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price.
How do I contact customer service at Groupon?
For Customer Support visit us at groupon. My Stuff and select Contact Customer Support to find answers to frequently asked questions or live chat with an agent. What year and place was Groupon incorporated? How can I contact customer service? For Customer Support visit us at groupon. My Stuff and select Contact Customer Support to find answers to frequently asked questions or live chat with an agent.If you are a customer, and have questions about your order or a specific Groupon deal, please contact Customer Support. If you are a merchant working with Groupon, and have concerns or questions about your deal, please contact Merchant Support.
What went wrong with Groupon?
Groupon’s business model relied heavily on offering deep discounts to attract customers, which did not result in long-term customer loyalty for the merchants. Many businesses complained that the deals were not profitable and did not lead to repeat customers. The customers they won with damagingly low deals on Groupon did not become loyal customers but moved on to exploit the next amazing deal, leaving small businesses with only the costs. As a result, they pulled back from their deals, and Groupon had to expensively acquire new businesses to keep the deals site full.Groupon itself claims that the company did not suffer a data breach directly, but that criminals probably gained access to Groupon accounts by using data stolen in other breaches.