Is it okay to fly on Spirit Airlines?
No passenger has ever died as a result of a flight accident on Spirit, according to Airline Ratings. But Spirit made headlines last year when it was one of three jets from US-based airlines that were struck by bullets while flying over Haiti’s capital, Port-au-Prince. So yeah, your $100 flight might not come with legroom… but at least it comes with a safe landing. No passenger has ever died as a result of a flight accident on Spirit, according to Airline Ratings.Spirit Airlines passengers are charged for both carry-on and checked bags. This is so that the airline can keep their ticket prices low. However, one personal item that fits entirely in the smaller sizer box (such as a purse, small backpack, etc) is included with your ticket.Spirit allows passengers one free personal item, such as a purse, laptop bag, or small backpack. Your personal item must be small enough to store under the seat in front of you. Spirit requires personal items not to exceed 18 x 14 x 8 inches, including handles and wheels.Spirit Airlines’ Business Model If you’ve ever flown with Spirit, you know that a ticket only gets you on the plane. Everything else — seat selection, checked bags, carry-on bags, water, and snacks — will cost you extra. And that’s where the budget airline makes its money.
Where does Spirit rank in airlines?
Why is Spirit Airlines ranked the No. Spirit Airlines was also ranked the most affordable and the safest airline in 2025. It was given an overall score of 69. While Spirit Airlines’ low base fares attract many budget-conscious travelers, understanding why it has a bad reputation is crucial before booking. Hidden baggage fees, minimal seating comfort, and recurring operational delays lead to widespread customer complaints.The Worst Airlines for Reliability In 2023 according to this LendingTree study from the first four months of 2023, the top 5 lowest on-time arrival percentages were as follows: Frontier Airlines – 65. Hawaiian Airlines – 66. Spirit Airlines – 66.WalletHub found that Spirit Airlines ranked #1 overall for safety, affordability, and budget-friendliness, marking its best score in seven years. According to the data, Delta Air Lines was named most reliable with the fewest delays, cancellations, and baggage issues.Spirit’s brand is synonymous with cheapness—in price but also in quality. Its planes are cramped, uncomfortable, and all too often delayed.
Why is Spirit Airlines rated so low?
Spirit Airlines’ greatest asset — its low ticket prices and fee-based business model — also explains why it earns so many negative reviews. Angry consumers repeatedly complain of “deceptive pricing,” “false advertising,” and “unfair rules,” with most taking aim at the carrier’s surprise fees and poor customer service. The airline’s no-frills approach extends to other areas as well. Seats on Spirit flights are known for their minimal padding, limited legroom, and the absence of in-flight entertainment. While this may not be the most comfortable experience, it helps Spirit keep costs down and fares low.Travelers can grab Spirit Airlines free seat selection by joining their loyalty program, which can offer seating advantages: Silver and Gold Status Members: Depending on availability, these members may be provided a complimentary upgrade for Big Front Seats or Go Comfy Seats at boarding, depending on status level.Spirit Airlines confirms on its website that it doesn’t offer complimentary beverages or food to passengers, no matter how long the journey may be. Doing this helps us to keep prices low for all of our Guests, the carrier states.
What is the 3:1:1 rule on Spirit Airlines?
You are allowed to bring a quart-sized bag of liquids, aerosols, gels, creams and pastes through the checkpoint. These are limited to 3. This is also known as the 3-1-1 liquids rule. Each passenger is limited to one quart-size bag of liquids, gels and aerosols. Common travel items that must comply with the 3-1-1 liquids rule include toothpaste, shampoo, conditioner, mouthwash and lotion.
What is the customer satisfaction of Spirit Airlines?
The American Customer Satisfaction Index’s annual travel study found Spirit once again bringing up the rear as one of just two airlines ranking below 70% in the survey, earning a 67% approval rating. Spirit was named Best Airline Overall for 2025 and earned top recognition for safety and affordability for the second consecutive year by WalletHub. Spirit was also recognized by the Airline Passenger Experience Association (APEX) as a 2025 Four Star Low Cost Carrier.Spirit Saver$ Club may be worth it for those who fly frequently with Spirit Airlines. The program costs $69.Spirit was named Best Airline Overall for 2025 and earned top recognition for safety and affordability for the second consecutive year by WalletHub. Spirit was also recognized by the Airline Passenger Experience Association (APEX) as a 2025 Four Star Low Cost Carrier.