Does Southwest have 24 hour customer service?
Get help whenever—and wherever—you need it with Live Chat. In Live Chat, you can get questions answered through our Southwest Bot 24/7 or with a Customer Representative daily from 5:00 a. Central Time. Our agents are available 24/7. You can reach our Customer Service team in the following ways: Call: 801-401-9000. Chat: Start a live chat.
Does Southwest still have a 24 hour check-in?
Check in for your Flight Reservation. Southwest Airlines. Trips are eligible for check in 24 hours before a flight. Bags in excess of 80 inches cannot be checked as baggage, however they can be shipped as Cargo if the Customer is a Known Shipper. Southwest Airlines’ liability for lost, damaged, or delayed baggage is limited to $3,800. Customer.Checked Baggage Policy: Southwest charges $35 for a first checked bag and $45 for a second checked bag (weight and size limits apply).Southwest Airlines’ checked baggage policy doesn’t specify a cutoff time for domestic flights, but the airline’s website states: “Baggage checked in 45 minutes or less before the scheduled or posted departure time (whichever is later) is considered ‘Late Check.
What is Southwest delayed baggage policy?
Delayed baggage For domestic itineraries, Customers must notify us of the claim no later than four hours after either: (a) arrival of the flight on which the loss or delay is alleged to have occurred, or; (b) receipt of the baggage, whichever is applicable. If your baggage is damaged, you should report upon arrival at the airport. Most airlines have a dedicated baggage desk within the baggage claims area. You may receive a Property Irregularity Report (also known as PIR. You will also need to put in a written claim to the airline within seven days.Most airlines have a dedicated baggage desk within the baggage claims area. You may receive a Property Irregularity Report (also known as PIR. You will also need to put in a written claim to the airline within seven days. Having a PIR is no guarantee that the airline will accept your claim.All baggage is managed by the airlines from check-in to arrival. So once you are sure your luggage has not arrived, report it as missing at your airline’s desk in the baggage reclaim hall (this is sometimes operated by a third-party ground handler). If there is no one at the desk, call your airline instead.If your bag arrived damaged and you would like to file a claim, you must bring the bag to the southwest baggage service office in the airport for agent assistance within 24 hours of your domestic flight arriving or within 7 calendar days of your international flight arriving.
What is the phone number for Southwest damaged baggage?
How do I find out more information? We’re sorry about your baggage—we’re here to help. Please make a report in person to the Baggage Service Office (located in the baggage claim area or at the ticket counter). If you’ve already left the airport, please Contact us here or call (888) 202-1024. If your bag does not arrive with you, please make a delayed baggage report in person to the Baggage Service Office (located in the baggage claim area or at the ticket counter). Signage is also available outside our Baggage Service Offices with a QR code you can scan to make a report.To report or follow up on a report of any lost, delayed or damaged baggage, your airline is your best point of contact.We’re sorry about your baggage—we’re here to help. Please make a report in person to the Baggage Service Office (located in the baggage claim area or at the ticket counter). Signage is also available outside our Baggage Service Offices with a QR code you can scan to make a report.In order to receive a refund of the baggage fee for a significantly delayed bag, you must file a mishandled baggage report with the airline. You are encouraged to file the report as soon as you learn that your bag did not arrive with you at the destination.
Who to contact for lost baggage?
Passengers should file a baggage claim with their airline as soon as possible. If no one claims it after X days, they’ll get rid of it. They might donate the luggage & contents to charity. They might auction it or sell it to companies like Unclaimed Baggage. Again, it depends on the airline.Understand the Airline’s Process. Most airlines use tracking systems and baggage tags to help ensure someone finds your bag as quickly as possible, typically within 24 to 48 hours. You can find resources online for each airline’s policies, such as Delta Air Lines, United Airlines, JetBlue, or American Airlines.If any portion of your itinerary contains an international flight, you must check luggage at the ticket counter. Baggage for international flights will not be accepted if presented less than 60 minutes prior to scheduled departure.