How can I contact Groupon customer service?
How can I contact customer service? For Customer Support visit us at groupon. My Stuff and select Contact Customer Support to find answers to frequently asked questions or live chat with an agent. For Customer Support visit us at groupon. My Stuff and select Contact Customer Support to find answers to frequently asked questions or live chat with an agent.
What is voucher status?
A voucher status is an attribute attached to a voucher that describes whether a voucher is free to use or has been already redeemed. The voucher can only be applied towards the service that was originally purchased. Repeated Use – Unless directly specified on the voucher, repeatedly using a Groupon voucher to visit one of our merchant partners is a violation of the voucher’s Fine Print.If you have purchased a Groupon voucher this will appear on Groupon’s website or in your Groupon app.Once you’ve logged in, click the green “Redeem” button in the upper-right corner. In the text field that appears, enter the voucher code.Additionally, any unredeemed voucher may be returned to us within the first three days of purchase for a refund of the amount paid unless the deal is marked as final sale. After that three day time period, Groupon will not refund any voucher and all sales are final, unless otherwise stated in the Fine Print.Troubleshooting Voucher Redemption Issues on Groupon If you cannot access voucher details or key product numbers, first ensure you are logged into the correct Groupon account. Clear your browser cache or try a different browser to resolve display issues.
How do I find my tickets on Groupon?
Groupon tickets will be available to print from your Groupon account shortly after purchase. If you have a Groupon voucher instead of a ticket, you should print your voucher to exchange it at the box office or as follow the instructions in your deal’s Fine Print. If you still need assistance, visit Groupon. You will receive a email and/or text message when you are assigned a voucher. If you already have an account with us, you voucher will automatically appear in your account. Simply open the app or log in via evouchers. If you do not already have an account with us, click Redeem voucher in the email.Local vouchers You can also ask Groupon customer support to cancel a voucher and get a refund for it within three days of buying it. Even if you can’t get a refund on your voucher, you can still use it as credit at the business that offered the deal – even if the promotion they were issuing the voucher for is over.Head to My Groupons on the app or website. Select View Details next to your purchase. On the app, select the order itself. Select View Voucher.
Why can’t I see my Groupon voucher?
If your Groupon purchase doesn’t appear in your account, first verify the payment was processed by checking your credit card statement. Refresh or log out and back into your Groupon account to update order status. To view your receipt in the Groupon app, open the app, tap ‘Orders’ or ‘Purchases,’ then select the relevant transaction. If the charged amount differs from the advertised price, verify the offer details and expiration. For payment disputes, contact Groupon customer support via the app’s Help section or website.Note: You’ll need to be logged in to Groupon’s website to find your order number. You won’t be able to able to find this using the Groupon app, so please visit the website through a browser instead.If you have purchased a Groupon voucher this will appear on Groupon’s website or in your Groupon app. Log in to your Groupon account and you see your user name in green at the top right corner. Hover over this with your cursor and a drop down menu will appear.If your Groupon purchase doesn’t appear in your account, first verify the payment was processed by checking your credit card statement. Refresh or log out and back into your Groupon account to update order status. Check your email’s spam folder for confirmation messages.
Where do I find my e-voucher?
You will receive a email and/or text message when you are assigned a voucher. If you already have an account with us, you voucher will automatically appear in your account. Simply open the app or log in via evouchers. If you do not already have an account with us, click Redeem voucher in the email. Now you can send your vouchers to your recipients. This can be done via; email, text message, or you can print them.You will receive a email and/or text message when you are assigned a voucher. If you already have an account with us, you voucher will automatically appear in your account. Simply open the app or log in via evouchers. If you do not already have an account with us, click Redeem voucher in the email.Please click on the link under How to Redeem on your voucher. Enter your code in the discount/voucher code box when prompted. This can be located on your voucher. The voucher code is case sensitive so please ensure that it is entered exactly as shown.