Can Groupon be trusted?
If you’re wondering “Is Groupon legit? Groupon has grown into a giant marketplace with over 63,000 reviews on Trustpilot and a solid TrustScore of 4 out of 5. About 63% of users give it a 5-star rating, which means most customers find value in the deals. How legit and reliable are Groupon coupons? Groupon is definitely a legit company. It was founded in 2008, and since then, has grown to serve almost 50 million active users.Groupon is a legitimate platform trusted by millions worldwide for accessing great deals on products and services. While it offers real savings and convenience, knowing how it works and understanding its pros and cons helps you shop smarter and avoid common pitfalls.Should you be buying Groupon stock or one of its competitors? The main competitors of Groupon include TripAdvisor (TRIP), 1-800 FLOWERS. COM (FLWS), PetMed Express (PETS), CarParts. PRTS), Amazon. AMZN), Netflix (NFLX), Booking (BKNG), Expedia Group (EXPE), Newegg Commerce (NEGG), and Jumia Technologies (JMIA).Do businesses make money from Groupon? Businesses can make money from Groupon, but it’s not necessarily a significant profit. This is because you’re offering large discounts on your product, and Groupon takes 50% of the revenue you make on each item.Groupon finds these deals, negotiates with the businesses, and makes the offers available for consumers on an online platform. Groupon makes money from fees paid by merchants whose customers use their coupons, and the businesses gain attention and patronage from consumers.
What went wrong with Groupon?
Customers get subpar services from swamped businesses, while businesses get a bad deal in the long term. One analysis found only ~20% of Groupon buyers returned for full-price purchases. Also: Groupon faced a deluge of competition from other platforms, many of which it acquired. Groupon’s business model relied heavily on offering deep discounts to attract customers, which did not result in long-term customer loyalty for the merchants. Many businesses complained that the deals were not profitable and did not lead to repeat customers.Groupon’s business model relied heavily on offering deep discounts to attract customers, which did not result in long-term customer loyalty for the merchants. Many businesses complained that the deals were not profitable and did not lead to repeat customers.Groupon Deteriorates The Value Of Your Business If company X can offer a 50% discount and still make a good profit, then they must be jacking up their prices. Once a customer receives a large discount, it trains them to wait for later coupons and deteriorates the value of your products and services.Groupon’s revenue model is pretty simple. The basic premise is that they take a local business (such as a restaurant), cobble together a deal ($25 for $50 worth of food), sell the deal (yum! Groupon and $12.Problems with low business efficiency began to surface, translating into weak profitability. While revenues initially grew significantly, so did costs, and operating margins remained low as a result. To attract new customers, Groupon had to offer steep discounts. But these did not bring merchants long-term customers.
Does Groupon have buyer protection?
For Groupon Goods, unless the Fine Print says otherwise, customers can return almost any item purchased through Groupon Goods within 30 days of delivery. This includes items that arrive damaged, defective, or have missing parts. For unredeemed Groupon tickets, check the specific deal’s refund policy on the Groupon website or app. Most Groupons are non-refundable once purchased, but some allow cancellations within a short window. Contact Groupon customer service promptly with your order number to request a refund or cancellation.Additionally, any unredeemed voucher may be returned to us within the first three days of purchase for a refund of the amount paid unless the deal is marked as final sale. After that three day time period, Groupon will not refund any voucher and all sales are final, unless otherwise stated in the Fine Print.Troubleshooting Missing Groupon Orders After Payment Refresh or log out and back into your Groupon account to update order status. Check your email’s spam folder for confirmation messages. If missing, contact Groupon support with payment details. Avoid duplicate purchases by confirming order status before retrying.Resolver can help you contact Groupon to get your issue sorted. The most common types of complaints raised against Groupon include Other (none of the above) and Refunds & returns. Start case with Resolver First time on Resolver?
Is there a better site than Groupon?
Looking for alternatives or competitors to Groupon? Other important factors to consider when researching alternatives to Groupon include price and customer service. The best overall Groupon alternative is Vagaro. Other similar apps like Groupon are Travelzoo, dealsaver, Localflavor, and Gilt. Groupon is a legitimate platform trusted by millions worldwide for accessing great deals on products and services. While it offers real savings and convenience, knowing how it works and understanding its pros and cons helps you shop smarter and avoid common pitfalls.Groupon can offer such steep discounts because it guarantees business owners a minimum return on their investment and the possibility of becoming an overnight sensation. Groupon claims that its service is a win-win for both businesses and consumers, but there are some disadvantages.Looking for alternatives or competitors to Groupon? Other important factors to consider when researching alternatives to Groupon include price and customer service. The best overall Groupon alternative is Vagaro. Other similar apps like Groupon are Travelzoo, dealsaver, Localflavor, and Gilt.Best Alternatives to Groupon There are several sites that offer a similar business model, like LivingSocial, Yipit, or Woot.
Why did people stop using Groupon?
The customers they won with damagingly low deals on Groupon did not become loyal customers but moved on to exploit the next amazing deal, leaving small businesses with only the costs. As a result, they pulled back from their deals, and Groupon had to expensively acquire new businesses to keep the deals site full. E-commerce deals platform Groupon spurned a $6 billion buyout offer from Google and chose to go it alone. The rejection came during heady times for Groupon, which launched in the fall of 2008 with a two-for-one pizza deal at a Chicago bar and quickly became Chicago’s tech darling.Google offered to buy Groupon, then a two-year-old local e-commerce startup, for $5. But the deal fell through for three main reasons, according to writer Frank Sennett, the author of a forthcoming book on the company. Google offered a $800 million breakup fee.However, the last few years have presented a real challenge for the business, which has seen its financial results slump. From an all-time high of three billion U. S. Groupon’s revenue dropped to just under half a million in 2024.Critics have long called Groupon’s model unsustainable. Customers get subpar services from swamped businesses, while businesses get a bad deal in the long term. One analysis found only ~20% of Groupon buyers returned for full-price purchases.
What is the best way to resolve Groupon issues?
Contact Groupon customer support via their official channels, providing proof of purchase and cancellation reasons. If unresolved, consider filing a complaint with consumer protection agencies or your payment provider. Keeping detailed records helps support claims and facilitates dispute resolution. Additionally, any unredeemed voucher may be returned to us within the first three days of purchase for a refund of the amount paid unless the deal is marked as final sale. After that three day time period, Groupon will not refund any voucher and all sales are final, unless otherwise stated in the Fine Print.Understand the return policy. Local Deals — These items can be returned for a refund within 3 days of purchasing them. Groupon Getaways — You can refund Groupon Getaways any time before the book-by date. Groupon Goods — These items can be returned within 30 days of the date of purchase.The good news is Groupon has a 3 day refund window, so as long as you act on this today, you should be fine. Though it may take Groupon up to 48 hours to issue the refund, longer depending on what kind of card you used. To start the refund process, you need to go to this page.Local vouchers You can also ask Groupon customer support to cancel a voucher and get a refund for it within three days of buying it. Even if you can’t get a refund on your voucher, you can still use it as credit at the business that offered the deal – even if the promotion they were issuing the voucher for is over.