How do I find Groupon I bought?
Log in to your Groupon account and you see your user name in green at the top right corner. Hover over this with your cursor and a drop down menu will appear. Select ”my groupons and view your voucher to obtain your Groupon code and security code. Groupon tickets will be available to print from your Groupon account shortly after purchase. If you have a Groupon voucher instead of a ticket, you should print your voucher to exchange it at the box office or as follow the instructions in your deal’s Fine Print. If you still need assistance, visit Groupon.Additionally, any unredeemed voucher may be returned to us within the first three days of purchase for a refund of the amount paid unless the deal is marked as final sale. After that three day time period, Groupon will not refund any voucher and all sales are final, unless otherwise stated in the Fine Print.If you have purchased a Groupon voucher this will appear on Groupon’s website or in your Groupon app. Log in to your Groupon account and you see your user name in green at the top right corner. Hover over this with your cursor and a drop down menu will appear.Local vouchers You can also ask Groupon customer support to cancel a voucher and get a refund for it within three days of buying it. Even if you can’t get a refund on your voucher, you can still use it as credit at the business that offered the deal – even if the promotion they were issuing the voucher for is over.If you have a Groupon voucher instead of a G-Pass ticket, you will need to exchange it for a ticket either at the box office on the day of the event, or as otherwise specified in the deal’s Fine Print or redemption instructions.
How do I download a Groupon voucher?
To see your already purchased vouchers, click on your name at the top right screen and then “My Groupons. The purchased vouchers should appear. To print the voucher, click on “print gift card or voucher” at the right of the specific deal. It will show up under “Deals” when you click on “My Groupons. Issuer Support: If the voucher still appears valid and applicable but does not work, the first point of contact should be the voucher issuer. This could be the organisation or platform from which you received the voucher. They might provide immediate assistance or rectify any errors related to the voucher code.You will receive a email and/or text message when you are assigned a voucher. If you already have an account with us, you voucher will automatically appear in your account. Simply open the app or log in via evouchers. If you do not already have an account with us, click Redeem voucher in the email.To check if a Groupon voucher has been used, log into your Groupon account and navigate to ‘My Groupons. Review the voucher’s status—used vouchers are marked accordingly. If unsure, contact Groupon customer support with your voucher code for confirmation.Groupon Voucher “Not Found” If you get an error message that says “Not Found” then you may be in the wrong Merchant Center account. This may happen if you have multiple Groupon Merchant accounts, such as if you’ve been featured in different countries or have multiple businesses.
Why can’t I redeem my Groupon voucher?
If your code isn’t working: Make sure you’re using the correct code. The only code that can be redeemed for your deal is the code labeled Redemption Code, located at the center of your Groupon voucher. This is different from the confirmation number, which cannot be used for redemption. Groupon deals are normally set up so that the actual cash value of the purchase price never expires, but the promotional value expires after perhaps 90 to 180 days.Generally you are able to use a Groupon voucher on the same day. However, there are certain merchant on Groupon that asks you to wait a day (24 hours) before redemption. I happened to be able to use on the same day for a Groupon that was supposed to be waited for 24 hours after purchasing the voucher.According to Groupon’s policies, the promotional value of the Groupon Voucher expires on the expiration date printed on the voucher. The amount the consumer paid for the Groupon Voucher does not expire until the voucher is used or is refunded.The voucher can only be applied towards the service that was originally purchased. Repeated Use – Unless directly specified on the voucher, repeatedly using a Groupon voucher to visit one of our merchant partners is a violation of the voucher’s Fine Print.For local deals, you’ll likely either print out the Groupon or pull it up on our mobile app with no need to print. To do either, click the View Voucher button. For deals that require redemption on a merchant’s website, you will find specific instructions on the voucher itself.
Why can’t I see my Groupon voucher?
If your Groupon purchase doesn’t appear in your account, first verify the payment was processed by checking your credit card statement. Refresh or log out and back into your Groupon account to update order status. Note: You’ll need to be logged in to Groupon’s website to find your order number. You won’t be able to able to find this using the Groupon app, so please visit the website through a browser instead.If your Groupon purchase doesn’t appear in your account, first verify the payment was processed by checking your credit card statement. Refresh or log out and back into your Groupon account to update order status. Check your email’s spam folder for confirmation messages.If you wish to stop running a deal with Groupon, please contact your Groupon representative or Merchant Service. If you also have a customer account with Groupon and you wish to deactivate this account, please send an email to [email protected] Voucher “Not Found” This may happen if you have multiple Groupon Merchant accounts, such as if you’ve been featured in different countries or have multiple businesses. Access your other accounts by clicking “Change Account” in the menu on the left side of the screen.
How long does it take for a Groupon voucher to be available?
Vouchers cannot be redeemed until 24hr after purchase. Vouchers can only be redeemed for the deal option that was purchased. If a voucher has an expiry date, a seller can choose not to accept the voucher after the relevant date. The expiry date is set by the seller. Once the expiry date has passed, the seller must still reimburse the customer with the value of the voucher. After three years, the customer can expect no more favours.After the book-by date passes, all sales are final. However, the customer’s unredeemed voucher is always worth at least the amount paid for it. Even though the promotional value has expired, the customer may use the paid value as a credit with the merchant.The amount the consumer paid for the Groupon Voucher does not expire until the voucher is used or is refunded. Therefore, Groupon’s policies suggest that you have always been able to redeem an expired Groupon Voucher with the merchant for the value you paid for the voucher.Gift vouchers must include accurate information about terms and conditions, including expiry date, as per the act. Misleading or inaccurate information on a gift voucher can entitle the consumer to a refund or replacement.Yes, the promotional code expires on the date listed on the deal. However, the amount paid ($5) never expires.
Do Groupon vouchers expire?
If you have an expired Groupon, you can often still use it with the merchant for the amount you paid for the deal. The expiration date found on your Groupon refers to the date that the value listed on the deal page—also known as the promotional value—is no longer valid. According to Groupon’s policies, the promotional value of the Groupon Voucher expires on the expiration date printed on the voucher. The amount the consumer paid for the Groupon Voucher does not expire until the voucher is used or is refunded.Groupon’s business model relied heavily on offering deep discounts to attract customers, which did not result in long-term customer loyalty for the merchants. Many businesses complained that the deals were not profitable and did not lead to repeat customers.Expiration Dates – As a customer you have until the expiration date on your Groupon voucher to book your session with our merchant partner. After that date, you will owe the merchant partner the difference of the regular retail value of the service and the price that you paid towards your voucher.Groupon Deteriorates The Value Of Your Business If company X can offer a 50% discount and still make a good profit, then they must be jacking up their prices. Once a customer receives a large discount, it trains them to wait for later coupons and deteriorates the value of your products and services.